Aligning our Team to Meet Customer Needs
Not all members have the same needs. With this in mind, we are realigning our team to match each customer with the team of Farm Credit East experts that best meets their needs.
We understand the value of the strong relationships that members have with their local contacts and are committed to minimizing disruption to those relationships. Where customer needs are the greatest, we are dedicating more resources to the relationship team to provide additional perspectives and expertise.
We have also made the following additional changes to provide dedicated, focused teams to serve each area of the business.