Products & Services

Go To Assist

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works:

1. Contact your local Farm Credit East representative.
2. The Farm Credit East Representative will prompt you to visit this “Go to Assist” page to initiate the screen sharing session.
3. In the box below, enter your name and select your representative from the drop-down menu.
4. Download a small, virus-free plug in.
5. With your permission, your support representative can view your screen and share control of your mouse and keyboard.

*Note: You will have full control of your computer at all times and the option to override any changes. You can end the screen sharing session at any time.

Go To Assist

Please enter your name above, choose your representative from the list below, then click the button to proceed.
  • Knowledge Exchange

    • Why Did It Work? New York’s Transition to Tall Spindle Apple Orchards

      Join the New York Farm Viability Institute for the second of four sessions exploring the factors that influence a farmer’s decision to adopt a new practice. This session includes a presentation by Cornell’s Dr. Terence Robinson about the transformation of New York’s apple orchards as well as results from a recent grower survey. Additional sessions will be held on February 5 and March 5.

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  • Financial Record-Keeping

    Your financial condition and profitability depends on solid records, timely reports and sound advice. Farm Credit East's accounting professionals are trained in ag-related rules and regulations to help you maintain comprehensive financial records and maximize profitability.
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