Products & Services

Go To Assist

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works:

1. Contact your local Farm Credit East representative.
2. The Farm Credit East Representative will prompt you to visit this “Go to Assist” page to initiate the screen sharing session.
3. In the box below, enter your name and select your representative from the drop-down menu.
4. Download a small, virus-free plug in.
5. With your permission, your support representative can view your screen and share control of your mouse and keyboard.

*Note: You will have full control of your computer at all times and the option to override any changes. You can end the screen sharing session at any time.

Go To Assist

Please enter your name above, choose your representative from the list below, then click the button to proceed.
  • Knowledge Exchange

    • December 2019 Knowledge Exchange Partner

      Uncooperative weather, trade disputes and market uncertainty characterized what has been a very challenging 2019 growing year. The first article in this month’s Knowledge Exchange Partner discusses the corn, soybean, feed and international trade outlook for the coming year. Our second article breaks down what liquidity is, when it is important and what factors you should pay attention to that may influence it.

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  • Financial Record-Keeping

    Your financial condition and profitability depends on solid records, timely reports and sound advice. Farm Credit East's accounting professionals are trained in ag-related rules and regulations to help you maintain comprehensive financial records and maximize profitability.
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